Frequently Asked Questions
Can I buy tickets over the phone?
- Yes you can buy tickets over the phone. Please call:01384 573381
Can I Buy Tickets Online
- Yes you can buy tickets online here
I have not received my tickets.
- Once payment is completed your tickets are available in your account section here where they can be downloaded and printed out. They are not posted to you. You will need to log in using the email address and password used when you purchased your tickets.
Accessing Your Account
I need to print my tickets.
- You can access your account to print your tickets here. Just enter your email address and password that you used when purchasing the tickets. Then choose "My Orders" and click print tickets for the order.
I have forgot my password to log in.
- You can request a password reset here. Just enter your email address that you used when purchasing tickets. Password reset instructions will be emailed to you.
Disabled and Wheelchair Access
- Wheelchair access is available to all areas of the ground floor. There is only stairway access to the upper floors. The balcony area can only be accessed by stairways.